01 · THE SILENT REPORT
Equipment issues, same day
Scanning the code on the machine is easier than complaining in person. The dead treadmill gets reported at 18:22 — not discovered in a review.
▲ “TREADMILL 4 STILL BROKEN” — CARDIO · 18:22
FOR GYMS
The broken treadmill shows up in your feed tonight — not in your Google rating next week.
Members don't walk to the front desk to report a dead treadmill — but they'll scan the QR on it. Thirty seconds, anonymous, no confrontation. You see it first and can fix it before it turns into a review.
30 SECONDS PER MEMBER · NO APP · WEIGHTS TO LOCKERS · WEEKLY AI REPORT
CARDIO · 18:22
How was your visit?
Treadmill 4 still broken…
Send
SECONDS LATER
gSguestSightLIVE FEED
“Treadmill 4 still broken…” — 2 ★
CARDIO · 18:22 · IN YOUR FEED
Ops spots it the same eveningBEFORE TOMORROW'S PEAK
09:00 — FIXED
Tech called. Belt replaced.
NEXT WEEK'S REPORT: CARDIO 3.4 → 4.4
YOUR PLACE, LIVE
The whole floor, one feed.
Codes on equipment, in the locker rooms, at the desk — each zone tagged. Issues show up in your dashboard the day they start, not the month they cost a member.
- Zones that match the gym: weights floor, cardio, locker rooms, front desk
- The Monday report groups repeats: nine cleanliness mentions read as one problem
- Every rating lands with its zone — praise and complaints alike
app.guestsight.ai/locations/ironworks-gym
Ironworks Gym
ALWAYS ON89
RESPONSES · THIS WEEK
4.3
AVG RATING
3.5
LOW ZONE — LOCKERS · LAST WEEK
“Showers cold again” — 7 mentions in last week's report
LOCKER ROOMS · W32
LIVE FEED
“New squat racks are class”
WEIGHTS · 17:40
“Showers cold again”
LOCKERS · 18:05
“Front desk sorted my pass in 2 min”
FRONT DESK · 16:22
LAST WEEK’S REPORT BY ZONE
WEIGHTS4.7FRONT DESK4.5CARDIO4.0LOCKERS3.5
WHAT YOU CATCH
What members never tell the front desk.
02 · THE CLEANLINESS TREND
Catch the slide before the reviews do
Locker rooms drift slowly. Each Monday report gives them their own average, so you see the slide at week two — not at review number five.
✓ LOCKERS: 3.5 → 4.2 AFTER SCHEDULE CHANGE
03 · THE PRAISE FILE
Know what members love
The Monday report names what members love, so nobody “fixes” it by accident.
✓ TOP PRAISE: NEW SQUAT RACKS ×12
EVERY MONDAY
Monday: the floor report.
Every Monday the AI breaks down your zones, names the themes, and shows week-over-week movement — so maintenance, cleaning, and staffing run on member signal instead of guesswork.
ONE REPORT FOR EVERY WEEK WITH FEEDBACK · WEEK-OVER-WEEK TREND FROM WEEK TWO · SUMMARY EMAIL TO THE WORKSPACE OWNER
WEEKLY REPORT — W32 · IRONWORKS GYM
VS LAST WEEK: AVG 4.3 ▲ +0.2 · RESPONSES 89 ▲ +14 · POSITIVE 71%
4.7Weights floorHOLD
4.5Front deskSTEADY
4.0CardioTREADMILL FIXED · RECOVERING
3.5Locker rooms“COLD SHOWERS” ×7 · FIX
+ TOP THEME: SHOWER TEMP · TRY: BOILER CHECK THURSDAYS · VS LAST WEEK ▲ +0.2
Put a code on every machine that matters.
Zones set up in about an hour, no member-app integration. The first weekly report arrives the Monday after your first feedback.
INCLUDED WITH PREMIUM — 1 LOCATION · AGENCY — 5 LOCATIONS