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FOR BUSINESS CONGRESSES & CONFERENCES

Fix the congress while the delegates are still in the building.

Sessions get rated as they end. Catering complaints show up in the ops desk’s feed mid-break. The freezing breakout room gets fixed before the next talk — not mentioned in an eval report three weeks later.

Start with your next congressAudit how you collect feedback

30 SECONDS PER DELEGATE · NO APP · SESSION PULSE · PER-SESSION BREAKDOWN AT CLOSE

BREAKOUT B · 11:12

How would you rate this event?

Room is freezing, could barely focus…
Send
SECONDS LATER
gSguestSightLIVE FEED

“Room is freezing, could barely focus…” — 2 ★

BREAKOUT B · 11:12 · IN YOUR FEED

The ops desk spots it
BEFORE THE NEXT SESSION

11:20 — OPS ACTS

Facilities called. HVAC adjusted.

BREAKOUT B RATINGS BACK TO 4–5 ★ BY 12:00 ▲

FIG. 1 — ONE COLD BREAKOUT: SCAN → SPOT → FIX

YOUR OPS DESK, LIVE

Every room, every break, one screen.

QR codes sit on lanyard cards, seat rows, and catering stations — each tagged to a zone. Delegates answer in 30 seconds; the ops desk sees rooms and breaks the way a stage manager sees cues.

  • Zones that match your floor plan: halls, breakouts, registration, catering, expo
  • The AI report at close groups repeats into themes: eight cold-room mentions read as one problem
  • Session pulse: a rating at the door as each talk ends
app.guestsight.ai/events/annual-summit

Day 1 — Annual Summit

LIVE

312

RESPONSES

4.3 ★

AVG RATING

8

QR CODES

★

“Coffee ran out at the break”

CATERING · 10:44

LIVE FEED

“Great panel — wanted more Q&A time”

MAIN STAGE · 11:05

“Speaker mic kept cutting out”

BREAKOUT A · 10:58

“Registration was smooth, badge in 2 min”

REGISTRATION · 09:12

RESPONSES BY ZONE

EXPO FLOOR118MAIN STAGE104BREAKOUT A49CATERING41
FIG. 2 — THE CONGRESS, ZONE BY ZONE · ILLUSTRATIVE EXAMPLE

WHAT YOU CATCH

The things paper evals find three weeks late.

01 · THE SESSION PULSE

A rating at the door, per talk

Delegates rate each session as they file out. The keynote's two-star ratings show up in the feed on day 1 — before the same speaker opens day 2.

▲ “TOO SALESY” — KEYNOTE HALL · DAY 1, 09:58

02 · THE BREAK RESCUE

Catering fails, caught mid-break

Coffee out, lunch lines, freezing rooms — complaints show up in the ops feed while there's still a break left to save. Delegates remember the breaks.

✓ SECOND COFFEE STATION OPEN BY 10:55

03 · THE SPONSOR ANSWER

Numbers your sponsors can hold

Expo-floor feedback and per-session ratings land in the close-out report (Premium), ready to show sponsors — evidence for renewals instead of “great energy this year.”

✓ EXPO FLOOR 4.3 · 118 RESPONSES

AT CLOSE

Next year's program, rated by this year's delegates.

The close-out report breaks the congress down session by session (Premium) — what to repeat, what to cut, which rooms and breaks need rework. Program decisions stop being a committee argument. And from what delegates actually wrote, the AI drafts your follow-up survey (Premium) — it already knows the right questions to ask.

REPORT — SESSIONS, AT CLOSE

4.8Panel: Pricing in a downturnREPEAT · BIGGER ROOM
4.5Workshop: AI in field opsREPEAT
3.9Talk: Regulatory outlook 2027SHORTEN · MORE Q&A
3.1Keynote: Vendor showcase“TOO SALESY” ×11 · CUT

+ CATERING: SECOND STATION NEXT EDITION · BREAKOUT B: HVAC CHECK BEFORE DOORS · FOLLOW-UP SURVEY DRAFTED FROM THE REPORT'S THEMES

FIG. 3 — THE PROGRAM DECIDES ITSELF · ILLUSTRATIVE EXAMPLE

Run it at your next congress.

Zones, session pulse, and the per-session report (Premium) — set up in about an hour, no AV integration needed.

See pricingSee how it works