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FOR BARS & NIGHTLIFE

Hear about the slow bar during the shift — not in Sunday's one-star.

Nobody tells the bartender the queue's a mess — they tell Google on Sunday. A QR on the bar top hears it at 23:41, anonymously, while there's still a night to save.

Start with your barAudit how you collect feedback

30 SECONDS PER GUEST · NO APP · MAIN BAR TO DOOR · WEEKLY AI REPORT

MAIN BAR · 23:41

How's your night going?

15 min for two beers…
Send
8 SECONDS LATER
gSguestSightLIVE FEED

“15 min for two beers…” — and 7 more since 23:20

MAIN BAR · TONIGHT 3.2 ▼

The shift lead spots it
SAME NIGHT, 20 MINUTES LATER

00:05 — YOU ACT

Back bar opened for beer and wine.

MAIN BAR 3.2 → 4.3 BY 00:45

FIG. 1 — ONE SLAMMED BAR: SCAN → SPOT → FIX

YOUR PLACE, LIVE

Saturday night, zone by zone.

Codes on the bar top, by the floor, at the door — each tagged. The shift lead reads the room in the portal; Monday's report ranks the weekend.

  • Zones that match the night: main bar, floor, smoking area, door
  • Clusters, not one-offs — eight queue mentions read as one staffing call
  • The rant lands in your feed, not on your listing; happy guests get the Google nudge
app.guestsight.ai/velvet-room

Velvet Room

ALWAYS ON

217

RESPONSES · THIS WEEKEND

4.2

AVG RATING

3.4

LOW ZONE — SMOKING

“No cups at the water station” — 6 mentions

SMOKING AREA · 00:30

LIVE FEED

“DJ is unreal tonight”

FLOOR · 23:58

“15 min for two beers”

MAIN BAR · 23:41

“Door staff were lovely”

DOOR · 23:12

THIS WEEK BY ZONE

FLOOR4.6DOOR4.4MAIN BAR4.0SMOKING3.4
FIG. 2 — THE WHOLE PLACE, BY ZONE AND BY WEEK

WHAT YOU CATCH

What you find out Sunday — moved to Saturday.

01 · THE REVIEW INTERCEPT

The one-star that never posts

Venting to a QR beats typing a review at 2am. You hear it mid-shift and fix it; the review that was brewing dies at the fix.

▲ “QUEUE CHAOS” ×8 — SATURDAY 23:40

02 · THE WEEKEND LEDGER

Every weekend, comparable

Monday's report ranks the weekend by zone and theme, weekend over weekend — the staff meeting runs on data instead of whoever shouts loudest.

✓ NEW DOOR FLOW: DOOR 3.8 → 4.4

03 · THE GOOGLE FLIP

Good nights go public

Guests who rate the night highly get the one-tap Google invite on the spot — while the good mood is still real.

✓ 14 REVIEWS FROM SATURDAY'S HAPPY SCANS

EVERY MONDAY

Monday's staff meeting, pre-written.

Every Monday the AI ranks the weekend: which zones held, what clustered, and whether last week's fix worked — week over week, on one page.

WEEKLY REPORT — W32 · VELVET ROOM

VS LAST WEEK: AVG 4.2 ▲ +0.4 · RESPONSES 217 ▲ +31 · POSITIVE 69%

4.6FloorHOLD
4.4DoorNEW FLOW WORKING
4.0Main barPEAK-HOUR STAFFING · WATCH
3.4Smoking area“NO CUPS” ×6 · FIX

+ PEAK PAIN: 23:00–00:30 BAR WAIT · TRY: BACK BAR FROM 23:00 · TREND: 2 WEEKENDS UP

FIG. 3 — THE WEEKEND, RANKED

Run it this weekend.

Codes on the bar by Friday, report on Monday. About an hour to set up, no till integration.

See pricingSee how it works

INCLUDED WITH PREMIUM — 1 LOCATION · AGENCY — 5 LOCATIONS