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FOR CONCERT VENUES & PROMOTERS

One night. No do-overs. Hear the room while the band's still on.

A concert ends before any survey opens. Sound complaints show up in the feed per section, while there's still a set to save; door and merch complaints show up while there's still a queue to fix — and what fans said about the support act is in the report at close.

Start with your next showAudit how you collect feedback

30 SECONDS PER FAN · NO APP · ONE CODE PER SECTION · AI REPORT AT CLOSE

BALCONY · 21:12

How would you rate this event?

Can't hear the vocals up here…
Send
SECONDS LATER
gSguestSightLIVE FEED

“Can’t hear the vocals up here…” — 3 ★

BALCONY · 21:12 · IN YOUR FEED

FOH spots it in the feed
MID-SET, TWO SONGS LATER

21:20 — WORD TO FOH

Balcony fill adjusted mid-set.

BALCONY RATINGS BACK TO 4–5 ★ BY 21:45 ▲

FIG. 1 — ONE MUDDY MIX: SCAN → SPOT → FIX

DOORS TO ENCORE

A show is four windows. Each one closes fast.

Codes live where fans dwell — queues, bar, balcony rails, merch table. Each window has its own failure mode, and its own fix.

19:00 — DOORS

The queue read

Security and entry complaints show up in the feed while the line still exists — open a lane at 19:20, not in the debrief.

▲ “40 MIN AT SECURITY” — DOORS · 19:14

20:00 — SUPPORT

The support-act read

Did the opener land? What fans said about the support act, in the report at close, feeds the next lineup decision.

✓ “WHO WAS THAT?” ×8 — IN THE REPORT

21:00 — HEADLINER

The mix, by section

Floor loves it, balcony can't hear vocals — FOH can see it in the feed, section attached, while there's a set left to save.

▲ “CAN'T HEAR THE VOCALS” — BALCONY · 21:12

22:30 — ENCORE & OUT

The merch window

Merch queues longer than the encore are revenue walking out the door. A second till opens while fans are still inside.

✓ SECOND TILL OPEN 22:35

YOUR PRODUCTION OFFICE, LIVE

The room, by section, in real time.

Floor, balcony, bar, doors, merch — every response lands with a section and a timestamp. The production office sees the show the way the mixing desk hears it: by zone.

  • Codes on balcony rails, bar tops, queue barriers, and merch tables
  • The AI report at close groups repeats into themes: nine balcony mentions read as one problem
  • Report at close: sound by section (Premium), queue complaints, the opener’s mentions
app.guestsight.ai/events/friday-main-hall

Friday — Main Hall

LIVE

187

RESPONSES

4.4 ★

AVG RATING

5

QR CODES

★★★

“Can't hear the vocals up here”

BALCONY · 21:12

LIVE FEED

“Sound is perfect down here”

FLOOR · 21:15

“Bar's out of cups”

BAR · 21:40

“Merch line longer than the encore”

MERCH · 22:30

RESPONSES BY SECTION

FLOOR74BALCONY43DOORS41MERCH29
FIG. 2 — THE SHOW, BY SECTION · ILLUSTRATIVE EXAMPLE

AFTER THE LAST SONG

The night's verdict, before load-out ends.

End the event from the dashboard and the AI report is ready in under a minute: sound by section (Premium), the opener's mentions, and the fixes for the next show.

REPORT — FRIDAY, MAIN HALL · READY 23:41

KEEPFloor sound & light show — 4.7, praised 31×
KEEPSupport act — “who was that?” ×8
FIX 1Balcony delay fills — soundcheck check, next show
FIX 2Second security lane from 19:00 — doors mentioned ×11
FIX 3Two merch tills from the encore — line abandoned ×6
FIG. 3 — LOAD-OUT READING MATERIAL · ILLUSTRATIVE EXAMPLE

Run it at your next show.

Sections, a live feed to the production office, and the verdict at close — set up in about an hour, no ticketing integration needed.

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