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LIVE GUEST FEEDBACK FOR EVENTS & VENUES

Hear about problems while you can still fix them.

Guests scan a QR code and tell you the truth in 30 seconds — live, while you can still fix it.

Start with your next event

30 SECONDS PER GUEST · NO APP · LIVE PORTAL · AI REPORT AT CLOSE

BAR ZONE · 21:37

How would you rate this event?

20 min wait at the bar…
Send
SECONDS LATER
gSguestSightLIVE FEED

“20 min wait at the bar…” — 2 ★

BAR ZONE · 21:37 · IN YOUR FEED

You spot it in the feed
7 MINUTES LATER

21:45 — YOU ACT

Second bartender on.

BAR RATINGS BACK TO 4–5 ★ BY 22:10 ▲

FIG. 1 — ONE BAR RUSH: SCAN → SPOT → FIX

WHAT GUESTS DO · WHAT YOU SEE

They scan. You see it. The night gets better.

No app, no login, no survey next week. Feedback happens in the moment, tied to the zone where it happened.

TABLE 12

How would you rate this event?

30 SECONDS · NO APP · NO LOGIN

FIG. 2 — WHAT GUESTS SEE
app.guestsight.ai/events/rooftop-friday

Friday — Rooftop

LIVE

128

RESPONSES

4.2 ★

AVG RATING

4

QR CODES

★★

“Still 20 minutes for a drink at the bar”

BAR · 21:38

LIVE FEED

“20 min wait at the bar”

BAR · 21:36

“DJ is unreal tonight”

DANCEFLOOR · 21:35

“Can't find the coat check”

ENTRANCE · 21:31

RESPONSES BY ZONE

DANCEFLOOR46BAR34TERRACE31ENTRANCE17
FIG. 3 — YOUR DASHBOARD, LIVE · ILLUSTRATIVE EXAMPLE
RUN IT AT YOUR NEXT EVENT →

WHAT YOU GET

Three moments. All included.

The same 30-second scans power the whole chain — tonight, at close, and the next time you open the doors.

01 · TONIGHT

A live feed you can act on

Every scan lands in your dashboard seconds after it's sent, tagged to its zone, and the feed updates on its own. Keep it open and you see which zone is struggling — at 21:38, not next week.

★★ “20 MIN WAIT AT THE BAR” — IN YOUR FEED 21:37

02 · AT CLOSE

One report, one click at close.

What they loved and what they complained about, theme by theme (zone by zone on Premium), with the fixes ranked for your next event. Ready in under a minute.

POST-EVENT REPORT — TOP COMPLAINTS
Bar wait42Music11Coat check7

→ FIXES, RANKED FOR NEXT EVENT

03 · NEXT EVENT

Walk in already better.

Take the report's fixes into your next event. That's the part that compounds.

YOUR FIXES — FROM FRIDAY'S REPORT

✓ Second bartender from 21:00

✓ Coat-check signage at the entrance

✓ Keep the terrace heaters on early

OPTIONAL ADD-ON · PREMIUM

The day-after survey — the dessert, not the meal.

Already have your guests' emails? GuestSight drafts a follow-up survey around the themes the night surfaced. When answers come back, you get a second report that closes the loop. The live loop above works without it.

SURVEY REPORT — 89 RESPONSES

A deeper cut of the same themes — closes the loop.

SEE WHAT'S IN EACH PLAN →

ONE NIGHT WITH GUESTSIGHT

Friday, replayed.

21:12

A guest at Table 12 scans. Two stars — “20 min wait at the bar.” It's in your portal before her drink arrives.

21:38

You check the feed. Twelve bar-zone responses in twenty minutes, most of them two stars and the same complaint: the wait.

21:45

Second bartender on. By 22:10 the bar's new ratings in the feed are back to four and five stars. The fix happens tonight, not in a spreadsheet next week.

00:05

Doors close. One click, and the report is ready in under a minute. What they loved, what broke, and what to fix first next Friday.

+1 DAY

OPTIONAL, PREMIUM — If you have their emails: a follow-up survey drafted around tonight's themes. Answers come back as a second report.

gSFRIDAY — ROOFTOP · LIVE FEED

ZONE: BAR ▾

“Still 20 minutes for a drink”

★★ · BAR · 21:38

“Gave up and went to the terrace”

★★ · BAR · 21:34

“One bartender for this crowd?”

★ · BAR · 21:29

“20 min wait at the bar”

★★ · BAR · 21:12

FIG. 4 — 21:38, YOUR DASHBOARD ON YOUR PHONE

THE PRIVATE LINE

Reviews tell you what went wrong. Usually too late to fix it.

A bad review arrives after the night is over. GuestSight asks every guest the same honest question, privately, while they're still there — so you can fix the problem before it turns into a review.

Wait for the reviews

You learn what broke a day later, in public, when nothing can be fixed anymore.

Send a survey next week

By then the night is over and the details are gone.

Ask privately, during the night.

Every guest gets the same question and the same private line to you, whatever their rating. Nothing they write is ever posted publicly — and public reviews stay theirs to give.

HONEST FEEDBACK · FIXED TONIGHT

How would you rate this event?

20 min wait at the bar…
Submit Feedback

ONE RATING · OPTIONAL COMMENT

Thanks for sharing.

Your feedback has been recorded.

SAME THANK-YOU FOR EVERY RATING

ONE PAGE FOR EVERY GUEST, WHATEVER THE RATING.

FIG. 5 — WHERE FEEDBACK GOES

EVERY GUESTONE HONEST QUESTION“How would you rate this event?”Your dashboardYOU AND YOUR TEAMTONIGHTFix it during the nightWHILE GUESTS ARE STILL THEREAT CLOSEThe AI reportFIXES FOR NEXT TIME
Every guest sees the same page, whatever their rating. Nothing they write is ever posted publicly, and their public reviews stay theirs to give.
HEAR IT WHILE YOU CAN STILL FIX IT — START NOW →

THE FEEDBACK AUDIT

How good is your feedback loop today?

Seven questions about how you collect feedback now — scored instantly.

FREE · 7 QUESTIONS · INSTANT RESULT · NO EMAIL REQUIRED

PRICING

Start free. Go yearly when it sticks.

Every tier includes the full live loop — QR collection, live portal, and the report at close.

FREE

$0 / FOREVER

The full live loop on a real event — QR collection by zone, live portal, and a basic report at close. No card.

Start free

PREMIUMRECOMMENDED

$29 / MO — BILLED ANNUALLY

$348/YR · OR $39/MO MONTH-TO-MONTH · + VAT IF APPLICABLE

Everything in Free, plus advanced reports with per-zone breakdown, the day-after survey with its second report, no watermark on QR codes, and your logo on feedback pages.

Start with your next event

AGENCY

$89 / MO — BILLED ANNUALLY

$1,068/YR · SET UP PERSONALLY · + VAT IF APPLICABLE

Everything in Premium, plus 5 locations, priority support with an onboarding call, and API & integrations on request — unlimited events and zones within fair use.

Contact us

ANNUAL BY DEFAULT · MONTHLY AVAILABLE · PRICES IN USD, EXCL. VAT · CHECKOUT MAY SHOW YOUR LOCAL CURRENCY

FULL PRICING & FEATURE COMPARISON →

FAQ

Questions, answered.

How long does setup take?
Most of it is printing: create the event, name your zones, print the QR codes, place them. No hardware, no integrations, nothing to install.
Will guests really scan a QR code?
The ask is small: one rating, an optional comment — about 30 seconds, no app, no login, no signup. Guests answer in the moment, when it's easiest to be honest and the details are fresh.
How fast do I see feedback?
Seconds. Each response lands in your dashboard, tagged to its zone, moments after the guest hits send — keep it open during the event and the feed updates on its own. At close, one click turns everything into your AI report, ready in under a minute.
Who sees negative feedback?
Only you and your team. Critical comments go to your portal and nowhere else — they're never posted publicly, and guests are told so before they type. That privacy is exactly why they tell you the truth.
Is GuestSight a review platform?
No. Nothing a guest writes in GuestSight is ever posted publicly, and public reviews stay theirs to give, wherever they like. GuestSight is the private line to you: you hear what went wrong while you can still fix it.
What's in the report?
Report #1 is one click away at close and ready in under a minute: what guests loved and what they complained about, theme by theme (zone by zone on Premium), with the fixes ranked for your next event. If you run the optional day-after survey (Premium), its answers come back as a second report — the survey's tailored questions, answered by the guests who reply.
Can I cancel?
Yes. Monthly plans cancel anytime and run to the end of the billing month; yearly plans run to the end of the paid year. No cancellation fees.

Your event talks. Now you can hear it — live.

Two ways in — jump straight into your next event, or spend three minutes scoring the loop you have today.

START NOW

Start with your next event

Pick a plan, print your QR codes, and hear your event the same night.

See pricing →

3 MINUTES · NO EMAIL

Take the feedback audit

Seven questions, instant score. See exactly where your current loop leaks.