01 · TONIGHT
A live feed you can act on
Every scan lands in your portal the second it's sent. When a zone clusters negative, your phone gets a push — at 21:38, not next week.
▲ BAR WAIT ×12 — PUSHED TO YOUR PHONE 21:38
LIVE GUEST FEEDBACK FOR EVENTS & VENUES
Hear about problems while you can still fix them.
Guests scan a QR code and tell you the truth in 30 seconds — live, while you can still fix it.Guests scan a QR code and tell you the truth in 30 seconds. It lands on your live portal, spikes ping your phone mid-event, and a report with your next three fixes is ready at close.
30 SECONDS PER GUEST · NO APP · LIVE PORTAL · REAL-TIME ALERTS
BAR ZONE · 21:37
How's your night?
20 min wait at the bar…
Send
8 SECONDS LATER
gSguestSightnow
Bar wait mentioned 12× in the last 20 min
BAR ZONE · SENTIMENT 3.1 ▼
Open live portal →7 MINUTES LATER
21:45 — YOU ACT
Second bartender on.
SENTIMENT 3.1 → 4.3 BY 22:10 ▲
WHAT GUESTS DO · WHAT YOU SEE
They scan. You see it. The night gets better.
No app, no login, no survey next week. Feedback happens in the moment, tied to the zone where it happened.
TABLE 12
How's your night going?
30 SECONDS · NO APP · NO LOGIN
app.guestsight.ai/rooftop-friday/live
Friday — Rooftop
LIVE128
RESPONSES
4.2
AVG SENTIMENT
1
LIVE ALERT
Bar wait mentioned 12× in the last 20 min
BAR ZONE · NOTIFIED 21:38
LIVE FEED
“20 min wait at the bar”
BAR · 21:36
“DJ is unreal tonight”
DANCEFLOOR · 21:35
“Can't find the coat check”
ENTRANCE · 21:31
SENTIMENT BY ZONE
DANCEFLOOR4.6TERRACE4.4ENTRANCE4.1BAR3.1
WHAT YOU GET
Three moments. All included.
The same 30-second scans power the whole chain — tonight, at close, and the next time you open the doors.
02 · AT CLOSE
One report, ready at close.
What they loved, what they complained about — by zone and by hour, condensed into three concrete priorities.
Bar wait42Music11Coat check7
→ 3 PRIORITIES FOR THE NEXT EVENT
03 · NEXT EVENT
Walk in already better.
The next event opens with last event's fixes on the checklist. That's the part that compounds.
OPENING CHECKLIST — FROM FRIDAY'S REPORT
✓ Second bartender from 21:00
✓ Coat-check signage at the entrance
✓ Keep the terrace heaters on early
OPTIONAL ADD-ON
The day-after survey — the dessert, not the meal.
Already have your guests' emails? GuestSight drafts a follow-up survey around the themes the night surfaced. When answers come back, you get a second report that closes the loop. The live loop above works without it.
SURVEY REPORT — SENT 214 · ANSWERED 89
A deeper cut of the same themes — closes the loop.
ONE NIGHT WITH GUESTSIGHT
Friday, replayed.
21:12
A guest at Table 12 scans. Two stars — “20 min wait at the bar.” It's in your portal before her drink arrives.
21:38
Your phone buzzes. Twelve similar comments in twenty minutes: bar wait, sentiment 3.1 and falling.
21:45
Second bartender on. You watch bar sentiment climb on the portal: 3.1 → 4.3 by 22:10. The fix happens tonight, not in a spreadsheet next week.
00:05
Doors close. The report is already there. What they loved, what broke, three priorities for next Friday.
+1 DAY
OPTIONAL — If you have their emails: a follow-up survey drafted around tonight's themes. Answers come back as a second report.
FRIDAY · ROOFTOP NIGHT
21:38
gSGUESTSIGHT · NOW
Bar wait mentioned 12× in the last 20 min
BAR ZONE · SENTIMENT 3.1 ▼
THE 5-STAR PROBLEM
Five-star reviews and honest feedback used to be enemies.
Beg for stars and you learn nothing. Ask for honesty in public and your rating pays for it. GuestSight asks one genuine question, privately, first — then routes what happens next.
Beg every guest for five stars
The rating survives. The truth dies — nobody types what went wrong in public.
Ask for honest feedback in public
You learn things — attached to 2-star ratings the whole city can read.
Ask privately first. Then route.
Positive answers get a one-tap invite to post on Google. Negative ones go to your portal only. The rating grows. The truth still reaches you.
PUBLIC PRAISE · PRIVATE FIXES
Glad you loved it!
Mind telling the world? Your words, ready to go.
Post it on Google →
SAME TEXT · ONE TAP
What went wrong?
20 min wait at the bar…
Send privately
GOES TO THE ORGANIZER · NEVER PUBLIC
FIG. 5 — WHERE FEEDBACK GOES
THE FEEDBACK AUDIT
How good is your feedback loop today?
Most organizers score 3 out of 10. Seven questions about how you collect feedback now — scored instantly.
FREE · 7 QUESTIONS · INSTANT RESULT · NO EMAIL REQUIRED
PRICING
Start free. Go yearly when it sticks.
Every tier includes the full live loop — QR collection, live portal, real-time alerts, and the report at close.
FREE
$0 / FOREVER
The full live loop on a real event — QR collection by zone, live portal, real-time alerts, and a basic report at close. No card.
Start freePREMIUMRECOMMENDED
$29 / MO — BILLED ANNUALLY
$348/YR · OR $39/MO MONTH-TO-MONTH · + VAT IF APPLICABLE
Everything in Free, plus advanced reports with per-zone breakdown, the day-after survey with its second report, Google review routing, and your own branding.
Start with your next eventAGENCY
$89 / MO — BILLED ANNUALLY
$1,068/YR · SET UP PERSONALLY · + VAT IF APPLICABLE
Everything in Premium, plus multi-company workspaces and white-label reports & surveys — unlimited events and zones within fair use.
Contact usANNUAL BY DEFAULT · MONTHLY AVAILABLE · PRICES IN USD, EXCL. VAT
FULL PRICING & FEATURE COMPARISON →FAQ
Questions, answered.
How long does setup take?
About an hour for your first event. Create the event, name your zones, print the QR codes, place them. No hardware, no integrations, nothing to install.
Will guests really scan a QR code?
The ask is small: one rating, an optional comment — about 30 seconds, no app, no login, no signup. Guests answer in the moment, when it's easiest to be honest and the details are fresh.
What counts as an alert?
You're notified when something clusters: several negative mentions of the same theme in one zone in a short window, or a zone's sentiment dropping fast. One grumpy comment won't page you.
Who sees negative feedback?
Only you. Critical comments go to your portal and nowhere else — they're never posted publicly, and guests are told so before they type. That privacy is exactly why they tell you the truth.
Does GuestSight replace Google reviews?
No — it feeds them. Happy guests get a one-tap invite to share their words on Google, so your public rating keeps growing while honest feedback reaches you privately.
What's in the report?
Report #1 is ready at close: what guests loved and what they complained about, by zone and by hour, condensed into three concrete priorities for your next event. If you run the optional day-after survey, its answers come back as a second report — the survey's tailored questions, answered by everyone.
Can I cancel?
Monthly plans cancel anytime and run to the end of the period; single events are one-off purchases with no commitment. [EXACT TERMS — TBD]
Your event talks. Now you can hear it — live.
Two ways in — jump straight into your next event, or spend three minutes scoring the loop you have today.
START NOW
Start with your next event
Pick a plan, print your QR codes, and hear your event the same night.
See pricing →3 MINUTES · NO EMAIL
Take the feedback audit
Seven questions, instant score. See exactly where your current loop leaks.