12 event feedback questions worth stealing
Written to be answered with a thumb, standing up, drink in hand. Grouped by moment — because a question that works at 21:30 dies at 10:00 the next day, and vice versa.
JUL 17, 2026 · UPDATED NOV 1, 2026 · 4 MIN READ · BY THE GUESTSIGHT TEAM
One rule before the list: never ask more than two at once during the event. These aren't a questionnaire — they're a menu. Pick the ones that fit the zone and the night.
During the event
01–06“How's your night so far?” 1–5 + COMMENT
The workhorse. The zone tag and timestamp do the analytical work; the guest just has to be honest for one tap.
“How long did you wait to get served?” <5 / 5–10 / 10–20 / 20+
Turns grumbling into a number you can staff against. Bar zone only.
“How's the music right now?” 1–5
“Right now” is the point — music is judged by the hour, not by the night. Trend it against the set times.
“Anything we should fix right now?” SHORT TEXT
The fix-it-now question. “Right now” filters out life stories and pulls in the fixable: broken tap, blocked door, dead speaker.
“Was it easy to find your way in?” YES / NO + TEXT
Entrance zone, first two hours only. Catches signage, queue, and door-staff issues while the door is still busy.
“How's the temperature in here?” TOO HOT / FINE / TOO COLD
The cheapest fix in the building — one thermostat, one fan — and nobody volunteers it unless asked.
Q01 · DANCEFLOOR · 22:14
How's your night so far?
Q02 · BAR · 21:39
How long did you wait?
At close
07–09“Would you come back?” YES / MAYBE / NO
The only loyalty question that matters tonight. Watch the “maybe” share — that's your fixable middle.
“One word for tonight?” SHORT TEXT
Fastest possible open text. The word cloud across a season tells you what your venue actually is.
“Did anything almost ruin your night?” SHORT TEXT
“Almost” unlocks polite guests. People who'd never complain will happily tell you what they forgave.
The day after
10–12“What's the one thing we should fix before next time?” SHORT TEXT
“One thing” forces the guest to rank — which is exactly the work your debrief needs done.
“What should we never change?” SHORT TEXT
Builds your don't-touch list — the guardrail that keeps next month's improvements from breaking what works.
“How likely are you to recommend us to a friend?” 0–10
Use it as a trend line across events, not a grade. The absolute number means little; the direction means everything.
Where these live: 01 is the workhorse behind your in-venue QR codes; 02–09 work as signage prompts or quick checks by staff near the bar, the exit and the coat check; 10–12 belong in the day-after survey. Never all twelve anywhere.
With GuestSight specifically: the QR form asks one 1–5 rating plus an optional comment (“How would you rate this event?”, or “How was your visit?” for a location), so it covers the 01 format and nothing else. Its follow-up surveys (Premium) support rating, 0–10 recommend, yes/no and open-text questions — so 10–12 work as-is.